Ignition For Men :: ordering

All copyright is wholly owned and reserved in full by Ignition For Men. No part may be reproduced in whole or part or stored without written permission. Under no circumstances can any of our products be re-sold without written permission beforehand.

| privacy information

At Ignition For Men, we respect your privacy and promise not to disclose, exchange or sell your personal details to any third party. Your personal information will remain secure and confidential and will only be used to process your order or to inform you of special offers.

| prices and payment

All prices are subject to change without notification. Payment of all items in full prior to goods being posted. All prices include 10% GST and are displayed in Australian dollars. The easiest and most efficient way to order is via our secure online shopping cart. It's user-friendly and secure, which means you can be sure that your personal details are treated with the utmost security and privacy.

At Ignition For Men, we prefer Paypal - a secure payment gateway which allows us to accept credit card payment by Bankcard, Mastercard or Visa.

We are also more than happy to accept bank deposit, cheque or money order. Using these methods will require payment to be cleared before your order is sent. Allow 3-5 days for clearance.

When making payments by Cheque or Money Order Please make your cheque payable to Ignition For Men, posted to the address below.

Ignition For Men
54 Payneham Road,
Stepney SA 5069

When making payments by Direct Bank Deposit please ensure you make a note of your name in the description section. An email once you have deposited your funds would also be appreciated.

| stock

All orders are subject to stock availability. Written confirmation of your order will be sent via email. Should any item be unavailable at time of ordering, you will be notified by email within 24 hours. Your order will be back ordered and all items will be posted together.

| exchange policy

CAN MERCHANDISE BE RETURNED?

We stand behind our products 100 per cent. If you are not completely satisfied, you must contact us within 14 days for an exchange*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Exchange credit amounts for any returns will apply only to the purchase price of the product. Shipping and processing charges will not be refunded.

Important: No returns on opened products, food/candy etc. Items personalised as per order cannot be returned.

Please note: It is your responsibility to check all quantities and items prior to purchasing. No refund will issued for in correct purchase or quantities, 14 day exchange only.

| stock control

Ignition For Men takes all necessary action to ensure that your stock is correct and checked prior to leaving our premises. However should there be an error in your order – ALL MISTAKES MUST BE REPORTED WITHIN 7 DAYS OF RECEIPT OF ORDER, after this time we accept no responsibility for any errors.

| missing or incorrect items

Please provide name, address and contact details and description of the goods that are incorrect/missing. This will facilitate the replacements with minimal inconvenience.

| cancellation

All orders are final. Please choose carefully. We do not refund simply because you have changed your mind.

| delivery

Allow 2 weeks deliver time on all floor stock items. Most orders are dispatched within 2-3 working days if in stock. Should your order be urgent, prior checking of stock availability is highly recommended. All orders are sent via Australia Post or Fastway Couriers, whichever the more cost effective option.

| delivery address and courier delivery

Please ensure that you are available to sign/collect your goods. The courier driver will leave a card notifying that they attempted to deliver your order. You will then need to collect your parcel from their depot or incur an additional $10.00 delivery fee for the courier to deliver your order the next day. If you do not wish to incur this $10.00 fee please state on your order "Leave at door if no one home". Ignition For Men will not be responsible for misplaced or stolen orders left at your premises under this arrangement.

We cannot be held liable for any damage or charges whatsoever caused by third parties. This includes loss, delays and damages. Urgent delivery can be requested and will be charged accordingly. Delivery times are the sole liability of the client/customer. We advise providing allowances for any unexpected delays when ordering. Shipping times quoted are once the order leaves our studio, not from when the order is placed. Production and packing times are not included.

| australian orders

Regular mail:
This service takes 2 or more working days, depending on your destination and is not trackable or insured . Generally, locations close or in major cities are delivered within a few days, while remote locations will take longer. Should your order be URGENT, please opt for Registered Mail, Express Post or Fastway Couriers or

Express Post:
Mostly the next working day if you fall within the next business day delivery network. Please visit www.auspost.com.au to check if your location falls within this network. Remote locations and destinations that fall outside the next business day delivery network will take longer for delivery. This service is trackable and very reliable. Recommended for urgent orders.

| international orders

Available upon request. Any taxes, import duties or any other additional fees will be the responsibility of the customer. Contact your local customs agencies for details.

Airmail:
This service can take up to 12 wording days to arrive. The order is not insured or trackable. Not recommended for urgent orders.

Express Courier International:
Between 3-5 working days to arrive. The order is insured and trackable. Perfect for urgent orders where time is an issue.

| flat rate pricing

The following rates are for Australian orders only, delivered to an Australian address. All items will be posted via Registered Mail or courier, whichever is the more economic option.

| website and technical

We take pride in the performance of our website but sometimes we hear from people who have had problems getting through. In our experience, performance problems on the Internet can occur for a variety of different reasons, including the time of day, congestion on the Internet itself, problems at an individual Internet Service Provider, or problems at a website.

It's always possible that you tried us at a time when we were very busy. We'd like to encourage you to try us again soon, and if the problem persists please email enquiries@ignitionformen.com.au to try to find out what is causing it.

| newsletter

Our newsletter is sent out to subscribers to keep them updated of news and special offers. You will be automatically subscribed to this newsletter if you make a purchase or enquiry to Ignition For Men. You are welcome to unsubscribe from the newsletter at any time using the unsubscribe feature at the bottom of the newsletter.

| discount vouchers

Copy of your discount voucher must be posted, faxed or emailed through, prior to placing your order. Discount vouchers will not be accepted after your order has been placed. Should you have any queries, please do not hesitate to contact us. Privilege Cards customers are to provide Privilege Card Number on the back of their card to be eligible for discounts. Discounts are only valid on full priced items only and does not including postage or freight costs.

| acceptance of terms and conditions

Payment is considered acknowledgement and acceptance of these terms and conditions.